Returns are accepted for up to 14 days after you receive your order. Please contact us within 7 days of receiving to expect your return and return that order within 14 days of when you receive. Returns sent after the 2 week period will not be accepted.

CLEARANCE items are FINAL SALE. Items shipped with a FREE SHIPPING promotion will be shipped First Class USPS if under 1 lb, if over 1 lb it will go UPS Ground or Priority Mail. You can elect to pay for upgraded shipping. All returned orders will have original shipping charges deducted from your refund. No restocking fees.

You can email us at customerservice@trimsandbeads.com if you need further assistance

We are located in Nashville, TN in the USA. Thank you for supporting small business!